The health, safety and well-being of our clients and staff is our top priority. We are responding to the COVID-19 pandemic and making changes in how it delivers its programs and services.
Our doors are closed to the public and staff are working remotely; however, we are moving forward with a business as usual approach. Essential services including planning and permitting remain active.
Staff continue to provide service over the phone and through email. Please call 613-692-3571 or 1-800-267-3504 – press 4 – or search online at rvca.ca/directoryfor a directory of services and contact information.
Payment can be taken over the phone at 613-692-3571 ext. 1100.
Onsite inspections will only be conducted without any other persons on site. Should anyone be onsite during visits, we ask that they remain inside their homes or vehicles and that they speak to our inspectors by phone during the visit.
We will continue to monitor the situation and reassess as more information becomes available. Please check the OSSO website for updates. Your patience and cooperation are appreciated.