When reporting a failing system or other occurrences please call Ottawa Septic System Office at 613-692-3571, Press “4” for any septic inquiries OR email firstname.lastname@example.org. You need to provide the following information upon calling our office for the property in question:
• Name of Property Owner
• Civic Address (Ex. 3889 Rideau Valley Dr.)
• City Ward
• Complaint (e.g., I can see sewage pooling on my neighbors’ septic bed)
Are you a neighbor, councilor, or installer? From the Health Unit, By-Law Office or Building Inspector?
Please note all reports are kept confidential
If you would like to receive a response from us ensure you leave contact information otherwise we will treat this as an anonymous report.